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Self Service Portal

1. Activate User - First Time User

1. Enter QID ,Date of Birth, your Mobile No. Click on Next. 4 Digit code will be sent on your Mobile No. (This Mobile no. & Code in case you forget password)

2. Enter the code you receive on your mobile( it may take 1-2 mins to receive the code). Click Next.

3. Your Username & Email will be display and Enter New Password to reset. Click Finish. New password will be activated 15 minutes.

2. Change Password

1. Enter Username & Current Password & New Password. New password will be activated 15 minutes and user will be lock to reset password again for 1 hr.

3. Forget Password

1. Enter QID , Username ,Mobile & Code. (Code your receive on your mobile when user is activated for first time.) New password will be activated 15 minutes and user will be lock to change password for 1 hr.

Contact Us - it-helpdesk@sec.gov.qa